Quality with Reliability
Commercial Properties and Servicing Residential

FAQ

Frequently Asked Questions

Below are several Questions that our customers have asked. Please read below to help make sure you understand how YourScape is operated.

  • Why is YourScape Lawn Care my best choice for care?
YourScape is a local and independent company that mission is to provide the personal service to each of its customers. The owner is at every job making sure service is being done according to the agreement with the customer.
  • Are you insured?
We are fully insured and can provide information upon request. We have a $1 Million Liability Insurance Policy and a Commercial Auto Policy for all of our vehicles. We are bonded as well for your protection. NOTE: If a company isn’t insured properly, you could be liable for accidents or injuries during their time on your property
  • How do I pay for my services? Check? Credit Card?
We try to make paying for your lawn service as easy as possible. You can pay with a credit or debit card, send in a check, or sign up for automatic payments through a credit card. If you have any questions, feel free to contact us and we’d be happy to assist you.
  • How does service work when it rains?
YourScape does its best to accommodate your scheduled service day. Sometimes Mother Nature will not allow us to perform the service on the scheduled service day. When possible your service is done either the day before or after the normal service day.
  • What is Thatch and is it Bad?
Thatch is a buildup of dead grass that creates a barrier between the surface and the soil. A little thatch is good for your lawn as it can protect it from diseases and keeps the moisture in your soil. Too much makes it difficult for water and other nutrients to reach the soil level. We recommend that the customer rake the lawn twice per season, once in the spring and again in the fall, even if you have a mulching mower. Cutting should be done on a regular basis making sure to never remove more than 1/3rd of the leaf blade in a single cutting. Aeration will also help to reduce thatch build up. If thatch is a serious problem, de-thatching can be done for an extra charge.
  • Should I remove grass clippings?

Grass clippings should be left on the lawn when mowing. “Going Green,” mulching your grass is a natural and an environmentally beneficial practice. Grass clippings are about 90 percent water by weight. Because they are high in protein they should be left on the lawn to decompose and add nutrients to the soil. Grass-cycling also reduces waste and conserves landfill space. It is only necessary to remove lawn clippings if they are long and will smother the lawn.
  • What can I do to make my lawn healthier?

Proper watering and mowing are the two biggest issues to be aware of. You need to mow at least once a week during growth periods. When mowing, sharp mower blades are important because rusty or dull blades rip the grass instead of cutting it, this will allow disease to infest the lawn.
  • How much water does my lawn need?
Your lawn needs 1 to 1-1/2″ of water weekly. Mother Nature provides water, but she sometimes needs help. The best time to water is in the wee hours of the morning.
  • How often do you sharpen your lawnmower blades?

Sharp clean blades will provide a nice clean cut which allows your lawn to seal quickly and resist disease attack. Our blades are sharpened on a scheduled maintenance schedule determined by the hour meter on our mowers. We also inspect the sharpness daily.
  • Do you offer a referral for customers who I get to sign up?
Yes we do offer referrals to our current customers. We offer a $20 referral credit to your bill after the first month of service performed at referral address. Bigger discounts are offered when neighbors are referred.


Be sure to ask your friends or family member to mention your name when they contact us so that we can credit your account correctly.




If you were to have any questions please don't hesitate to contact us.